POSITION: Information Technology System Administrator

REPORTS TO: Director of Information Technology

REQUIREMENTS: Associate degree in Information Technology, Computer Science, Information Systems, or related field (Bachelor’s preferred) Experience could be considered in lieu of a formal degree. The Systems Administrator is responsible for general duties in the Information Technology Department. These duties include provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff to effectively deliver instruction to ECCC students.

This position will be required to provide the necessary support to multiple locations.

DUTIES:

  1. Installing and configuring hardware and software components to ensure usability for end-user workstations and data centers.
  2. Compliance with established standards and procedures for systems installation and configuration.
  3. Contribute to and maintain departmental standards for deployment.
  4. End-user support, including troubleshooting hardware and software issues.
  5. Repairing or replacing damaged or non-functional hardware.
  6. Backup system monitoring duties as assigned.
  7. Azure/M365 Directory maintenance.
  8. Apply OS patches and upgrades on a regular basis and upgrade administrative tools and utilities.
  9. Configure or add new services as necessary.
  10. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.
  11. Configure CPU, memory, and disk partitions as required.
  12. Performing tests and evaluations on operating system upgrades, new software, and new hardware for end-user deployment.
  13. The Systems Administrator is part of a team within the Information Technology Department. The Systems Administrator will be a part of that team and will be expected to provide input into system and process improvements, along with technology innovations that will allow ECCC locations to provide an optimal environment for ECCC staff to deliver quality instruction for all students.
  14. The Systems Administrator will support Telephony equipment and software within the organization.
  15. The System Administrator will also support firewalls, switches, and other networking equipment as experience and training will allow.
  16. All other duties as assigned.

Policy II.B.3 Affirmative Action

It is the policy of Erie County Community College to take affirmative action to recruit and to employ members of protected groups. Under Federal Executive Order 11246 as amended, protected minority groups are defined as African Americans, Asian Americans, Hispanic Americans, and Native Americans. All women are designated a protected group. The protected groups are those groups of persons who have historically been most disadvantaged by discriminatory practices, including practices formerly sanctioned by law.