Concerns about Students, Staff, or EC3 Procedures


EC3 is committed to assisting students and the public with the resolution of issues and concerns in an effort to foster respect across the College. If you have an issue or concern with a College process or procedure that you are unable to resolve, please see the Dean of Students to assist you in navigating EC3 to ensure your concern is addressed.

Some examples of issues or concerns with which we may be able to assist are customer service, communication disconnects, and procedural issues. 

EC3 Students should refer to the Student Handbook for the processes for concerns relating to Title IX, harassment, Faculty and Grade Appeals, and Filing a Formal Complaint.

Formal complaints can also be made with one of the following departments:

Internal Complaints

Dr. Keri Bowman

Dean of Student Success


External Complaints

Pennsylvania Department of Education

U.S. Department of Education

Office of Civil Rights

Lyndon B Johnson Department of Education Building

400 Maryland Avenue, SW

Washington, DC 20202-1100


Middle States Commission on Higher Education

Complaint Form found HERE